Advanced setting

Choose who receives order notifications

Order-notification routing is optional store administration. Set it up after the store is ready when more than one person needs order messages.

The answer

Open the specific store, go to Configuration, open Notifications, and add each monitored email address that should receive order notifications. This does not give that person administrator access.

Use this only when order messages need routing

You do not need to change notification settings to build your first product or launch a simple store. This setting becomes useful when a school, nonprofit, team, or business wants additional people to receive order messages for one particular store.

Choose addresses that are actively monitored. Adding an email here controls notifications only; it does not let that person sign in or change the store.

Open Notifications for the correct store

  1. Open the account and select Manage this store for the correct store.
  2. Scroll to Configuration.
  3. Open Notifications.

Notification recipients are set separately for each store, so confirm the store name before making a change.

The store Configuration area with Notifications highlighted
Open Notifications from the specific store’s Configuration area. Open full-size image

Add a monitored email address

  1. Select Add order notification email.
  2. Enter the email address that should receive the messages.
  3. Save the recipient.
  4. Repeat only for the additional people who need these messages.

Return here when responsibilities change so old or unmonitored addresses do not keep receiving order information.

The order notification dialog with an email-address field
Add an email address that is monitored by the person responsible for these order messages. Open full-size image

Keep access and notifications separate

Use administrator settings only when someone also needs to sign in and manage the account or store.

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Last reviewed August 10, 2026.