Step-by-step guide
What happens after your first sale
See what happens after checkout, where to view an order, how buyers get help, and how profit payouts work.
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Find the order
From the organization’s account page, select View orders. You can also open the individual store and select Orders.
This gives you visibility into purchases and store activity. Buyers can contact Print Your Cause directly whenever they need help with an order.
Select View orders from the account page, or Orders from the individual store. -
Print Your Cause produces and ships the order
After checkout, Print Your Cause receives the order and handles production and shipping. Tracking is added to the order when it becomes available.
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Send buyers directly to our support team
Your organization does not need to manage order support. Ask buyers to email support@printyourcause.com or visit the Print Your Cause Help Center.
Our team can help with order status, tracking, delivery questions, or other order issues. The buyer should include the order number and the email address used at checkout.
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Our support team handles order problems
For a damaged, incorrect, missing, or delivery problem, direct the buyer to support@printyourcause.com or the Help Center. Our support team will gather the order details and photos when needed, then work with the buyer directly.
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How profit payouts work
Profits are paid quarterly through Melio for disbursements greater than $50. An early disbursement can also be requested.
Melio and the authorized payout contact should be completed during account setup.
Store owners: For questions about your account, Melio invitation, or profit payout, email info@printyourcause.com. Buyer order questions should continue to go to support@printyourcause.com or the Print Your Cause Help Center.
Profit-payout setup begins under Payments and disbursements at the account level.
You’re done when
- You know where to view submitted orders.
- You understand that Print Your Cause handles production and shipping.
- You direct buyers to Print Your Cause for order support.
- You know that profits are paid quarterly through Melio for disbursements greater than $50.
- You know that an early disbursement can be requested.
A buyer needs help?
Ask them to email support@printyourcause.com or use the Print Your Cause Help Center. Our support team will work with them directly.
Store-owner questions: info@printyourcause.com